GENERAL TERMS AND CONDITIONS OF SALE
Digital Consulting Lab SARL — 5 rue Paul Fort, 75014 Paris — SIRET 832 088 447 00020, represented by Ksenia Votinova-Arnaud, manager. Activity declaration number being obtained from the Prefecture of the Île-de-France region.
Purpose and scope
These general terms and conditions of sale apply to all training services sold by Digital Consulting Lab, in particular the training “Weatherproof Business™ Launchpad”. Any enrolment implies unreserved acceptance of these GTC, of the training programme and of its prerequisites, of which the customer acknowledges having taken note. The programme is reserved for adults.
Invoicing and payment terms
The prices appearing in our communication materials correspond to a standardised service. Any changes to the programme justify a specific proposal in the form of a quotation. The prices indicated in the proposals are valid for 30 days; confirmed enrolments retain the indicated rate. The invoice is addressed to the customer and/or to the funder of the training. It may be addressed directly to a body managing training funds provided that a written funding agreement is received beforehand from that body. In the event of non-payment by the funder, for any reason whatsoever, the invoice becomes payable by the customer.
The price of the training action is fixed in this contract for the entire service.
In accordance with the provisions of Articles L6353-5 et seq. of the French Labour Code, no payment will be required before the expiry of the legal 14-day withdrawal period from the signature of this contract.
Payment of the balance will be staggered as the training action proceeds according to the payment schedule specified in Article 15 of the training contract.
Orders
Any order for training must be the subject of a written confirmation. Enrolment is preceded by an entry interview making it possible to verify the suitability of the trainee's project with the prerequisites of the programme. The customer accepts the content of the training and its prerequisites, of which they undertake to have taken note.
Payment methods and schedules
Payment is made by credit card, direct debit or bank transfer. The price of the training (€1,997) is identical regardless of the payment method chosen. Enrolment is confirmed by payment of a €500 deposit (approximately 25% of the price, below the legal 30% ceiling), payable at the end of the withdrawal period or, in the event of an express request for early commencement, upon waiver of the right of withdrawal. The balance of €1,497 is staggered as the training proceeds, without the full price being payable before its start. The trainee chooses, in the training contract, one of the two payment schedules proposed:
• Payment Schedule A : €759 (38%) in week 4 of the training and €738 (37%) in the final days of the training;
• Payment Schedule B : three instalments of €499 (25%) paid respectively in week 1, week 4 and the final days of the training.
The precise dates of each instalment appear in the training contract, according to the schedule of the session.
By opting for a payment schedule, the customer authorises the organisation to automatically debit the instalments from the registered payment method and undertakes to maintain a valid payment method until the end of the schedule. Except for a refund granted under the guarantee below, the customer remains liable for all instalments. In the event of a failed debit not regularised within 7 days, access to the training and to the bonuses is suspended until regularisation.
Payment terms and late-payment penalties
Invoices are due upon receipt and no later than within thirty days. Any late payment automatically gives rise, without further formality, to penalties calculated on the basis of the legal rate increased by 1.5 points, with a fixed minimum of €40 excl. VAT.
Withdrawal period (individuals)
For any training contract concluded at a distance by a natural person on an individual basis, the trainee has a legal withdrawal period of 14 days from the signature of the contract. No sum may be required before the expiry of this period; at its end, the €500 deposit is payable, the balance being staggered as the training proceeds in accordance with the section “Payment methods and schedules”. Where the training begins before the expiry of this period, the trainee may expressly request to begin early and waive their right of withdrawal under the conditions provided for by law (waiver form).
Training agreement / contract — Funding
In the absence of the customer's own funding, the training courses may be funded by an OPCO (skills operator) or any other body or institution managing training funds, subject to the required procedures and supporting documents, provided by all parties.
Cancellation of enrolment by the customer
Any cancellation (other than the legal withdrawal and other than the guarantee below) must be confirmed in writing. Cancellation more than 15 working days before the start of the training: free of charge. Between 14 and 7 working days: indemnity of 30% of the price. Less than 7 working days: indemnity of 50%. From the day of commencement: 100%.
Absence or abandonment by a trainee
An interruption, absence or abandonment on the part of the trainee gives rise to invoicing of the full price, even if a funder refuses coverage. However, if the trainee is prevented from following the training owing to a duly recognised case of force majeure, the contract is terminated in accordance with Article L.6353-7 of the French Labour Code and only the services actually delivered are payable, pro rata temporis of their value provided for in the contract.
Cancellation or postponement of a session by the organisation
The training organisation reserves the possibility of cancelling or postponing a session in the event of insufficient enrolment, a technical problem or the unavailability of the trainer. It then proposes a new date within 60 days; failing that, the sums paid are refunded in full, to the exclusion of any other indemnity. In the event of force majeure within the meaning of Article 1218 of the French Civil Code (including illness or incapacity of the trainer, network failure), the organisation proposes a postponement, replacement arrangements or termination with refund of the services not delivered.
Satisfaction-or-refund guarantee (30 days, conditional)
The organisation offers a 30-day refund guarantee from the start date of the programme (first welcome call, 12:00 GMT), subject to the following cumulative conditions:
1) having completed the first two modules of the video training “Weatherproof Business Formula Foundations” as well as the workbooks for modules 1 and 2;
2) having attended the first three group coaching calls (or watched their replays) and established their roadmap;
3) having participated in the community challenges and exchanged at least twice with their mastermind group;
4) setting out in writing the reasons why the programme does not correspond to their needs.
The request, accompanied by the supporting work, must be sent to ksenia@digitalconsultinglab.com before the expiry of the period. No refund is granted beyond this period or in the absence of the supporting documents; the sums remaining due under a payment schedule remain payable. The refund granted entails the immediate termination of the licence to use the content: the trainee ceases all use and destroys any copy of the resources. This contractual guarantee applies without prejudice to the legal withdrawal period and the legal guarantees.
Access to the platform and content
Access to the learning platform (Skool) is open throughout the duration of the training and then for 2 months from the end of the training, after which it is automatically deactivated. The credentials are strictly personal, confidential and non-transferable; any connection with the trainee's credentials is deemed to have been made by them. In the event of sharing of credentials or transmission of content to third parties, the organisation may suspend or terminate access without refund.
Intellectual property
All content (videos, documents, templates, exercises, methods and trademarks, including the Weatherproof Business™ method and trademark) remains the exclusive property of Digital Consulting Lab. The trainee benefits from a personal, non-exclusive, non-transferable and revocable licence, limited to their own use (personal or for their own business project), to the exclusion of any commercial exploitation, resale, reproduction, dissemination or making available to third parties, even partial and even free of charge. Screenshots and recordings of the virtual classes are prohibited. Any unauthorised use constitutes an infringement within the meaning of the French Intellectual Property Code and entails the immediate termination of the licence, without refund, without prejudice to damages.
Confidentiality and community
The trainee undertakes to respect the confidentiality of the information shared by the other participants (projects, business data, exchanges) and not to disclose it outside the programme without written authorisation. The community is a solicitation-free space: any promotion or sale of third-party products or services to the participants is prohibited therein, as is the formation of parallel groups. The rules of conduct appear in the internal rules; the organisation may moderate, suspend or exclude, without refund, any participant whose behaviour seriously or repeatedly contravenes them, after written warning.
Testimonials, image and contributions
The content published by the trainee within the programme community is their responsibility.
Any use by the organisation, for the purposes of presenting or promoting the programme (website, social media, marketing materials), of the trainee's image, name, voice, testimonials or contributions is subject to the prior collection of free, specific and informed consent, formalised by a separate document entitled “Image and Testimonial Use Authorisation”. This consent is optional : it conditions neither enrolment nor access to the training. It may be withdrawn at any time, for the future, by simple email to ksenia@digitalconsultinglab.com; the organisation will then cease the use concerned and remove the content from its active materials within a reasonable time.
In the absence of such consent, no personal data of the trainee (surname, first name, image, testimonial) will be used for promotional purposes.
The recordings of the collective virtual classes are made solely for educational purposes (replays reserved for the programme participants); the trainee is informed thereof and may turn off their camera at any time.
Nature of the service — no guarantee of results
The training constitutes a service of education and methodological support. It in no way constitutes legal, accounting, tax, financial, medical or psychotherapeutic advice. The examples of client results presented in the materials illustrate exceptional journeys and constitute neither a promise nor a guarantee of income; results depend on factors specific to the trainee (situation, skills, diligence, market). The organisation undertakes an obligation of means.
Liability
The organisation's liability, all causes combined, is limited to the total amount actually paid by the customer in respect of the training, save in the event of gross or wilful misconduct and save for bodily injury. The organisation is not responsible for third-party content, products or services (platforms, tools, external links), nor for indirect damage (loss of data, profits or opportunities).
Personal data
The data collected (enrolment, educational monitoring, attendance, assessments) is processed for the administrative and educational management of the training courses and compliance with legal obligations, in accordance with the GDPR and the French Data Protection Act (loi Informatique et Libertés), under the conditions detailed in Article 18 of the contract. The trainee has rights of access, rectification, objection, erasure and restriction, exercisable with ksenia@digitalconsultinglab.com. In the event of difficulty, they may refer the matter to the CNIL.
Miscellaneous
The contract is concluded intuitu personae; the customer may not assign their rights without the written agreement of the organisation. The applicable GTC are those in force on the day of enrolment; any modification is published on the organisation's website. The nullity of one clause does not affect the validity of the others. The training is delivered in English; the trainee declares that they have the required level (programme prerequisites).
Applicable law and disputes
These GTC are governed by French law. The parties seek an amicable solution before any action. Failing that, the dispute is brought before the competent courts under ordinary law.
CONTACT US
If you do not understand or agree with any of these conditions, please do not order this material. If you require further clarification, please contact ksenia@digitalconsultinglab.com.
INTERNAL RULES
PREAMBLE
In accordance with Articles L.6352-3 et seq. as well as Articles R.6352-1 et seq. of the French Labour Code.
This internal rules document defines the rules applicable to trainees participating in the training courses organised by Digital Consulting Lab.
They apply throughout the duration of the training, including during activities carried out at a distance, the virtual classes and the use of the learning platform.
ARTICLE 1: PURPOSE
The purpose of these rules is:
• to recall the applicable health and safety rules;
• to specify the general rules of discipline;
• to define the rights and obligations of trainees;
• to set the sanctions applicable in the event of non-compliance with these rules.
ARTICLE 2: SCOPE
These rules apply to all trainees enrolled in a training action organised by Digital Consulting Lab.
Each trainee is deemed to have taken note of these rules before the start of the training and undertakes to comply with them.
ARTICLE 3: PROCEDURES FOR DISTANCE TRAINING
The training courses are delivered exclusively at a distance.
The educational sequences may include:
• e-learning modules;
• virtual classes by videoconference;
• personal work;
• practical exercises;
• assessments;
• exchanges within the educational community.
The trainee undertakes to participate actively in the activities provided for in their pathway.
Learners also undertake to comply with the Terms of Use of the Skool.com platform used during the distance training courses.
ARTICLE 4: CONDITIONS OF ACCESS TO THE PLATFORM
The login credentials are strictly personal.
They may not be communicated to a third party.
The trainee is responsible for their safekeeping.
Any fraudulent use may result in the immediate suspension of access.
ARTICLE 5 – PARTICIPATION IN THE VIRTUAL CLASSES
The trainee undertakes to:
• connect at the scheduled times;
• participate in a calm environment conducive to learning;
• respect the other participants and the trainer;
• use courteous and respectful language;
• mute their microphone when not speaking in order to limit noise disturbance.
The camera may be recommended where it fosters educational exchanges, without being mandatory unless otherwise indicated before the session.
ARTICLE 6 – USE OF THE EDUCATIONAL COMMUNITY
The exchange spaces made available have an exclusively educational purpose.
The trainee undertakes in particular not to:
• Publish unlawful, insulting, discriminatory or defamatory content;
• Disseminate advertising messages;
• Solicit the other participants;
• Share content unrelated to the training;
• Disclose confidential information concerning the other trainees.
The training organisation reserves the right to delete any content contrary to these rules.
ARTICLE 7 – HEALTH AND SAFETY
The trainee ensures that they follow the training under conditions compatible with their safety and that of the other participants.
During training courses carried out outside the organisation's premises, each participant remains responsible for their work environment.
Any accident occurring during a synchronous sequence must be reported as soon as possible to the training organisation.
ARTICLE 8 – USE OF EDUCATIONAL RESOURCES
The educational materials are intended exclusively for the trainee's personal use.
Except with the prior written authorisation of Digital Consulting Lab, it is prohibited to:
• Reproduce or disseminate the materials;
• Record the virtual classes;
• Share the login credentials;
• Make the content available to a third party.
The intellectual property rights remain the exclusive property of Digital Consulting Lab.
ARTICLE 9 – ATTENDANCE AND MONITORING OF THE TRAINING
The trainee undertakes to:
• Carry out the educational activities provided for;
• Complete the requested assessments;
• Comply with the communicated deadlines;
• Inform the training organisation in the event of any difficulty likely to interrupt their pathway.
The monitoring of the training is ensured in particular by means of:
• Connection logs;
• Content consultation times;
• Work completed;
• Participation in the virtual classes;
• Educational exchanges.
ARTICLE 10 – EXPECTED BEHAVIOUR
Each trainee adopts respectful behaviour towards:
• The trainer;
• The other trainees;
• External speakers.
The following are prohibited in particular:
• Insulting remarks;
• Any form of discrimination;
• Harassment;
• Threats;
• Behaviour disrupting the proper conduct of the training.
ARTICLE 11 – DISCIPLINARY SANCTIONS
Any breach of these rules may give rise, depending on its seriousness, to one of the following measures:
• Verbal reprimand;
• Written warning;
• Temporary exclusion from certain educational activities;
• Permanent exclusion from the training.
Before any sanction, the trainee is informed of the facts alleged against them and may present their observations.
ARTICLE 12 – COMPLAINTS
The trainee may address any complaint relating to the conduct of the training by email to:
Ksenia@digitalconsultinglab.com
Each complaint is handled in accordance with the organisation's complaints-management procedure.
ARTICLE 13 – ENTRY INTO FORCE
These internal rules are given to each trainee before their entry into training.
They enter into force upon their acceptance and remain applicable throughout the duration of the training.
Digital Consulting Lab
5 rue Paul Fort
75014 Paris, France
Email Address: ksenia@digitalconsultinglab.com
Last Updated: July 8, 2026
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